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Can you leave the grounds and re-enter with the ticket?",{"_uid":1026,"answer":1027,"question":1041,"component":1004},"d73c7def-8947-415e-b4ab-acfcfe6f58d5",{"type":31,"content":1028},[1029],{"type":34,"attrs":1030,"content":1031},{"textAlign":36},[1032,1036,1038,1039],{"text":1033,"type":40,"marks":1034},"Unfortunately not.",[1035],{"type":933},{"text":1037,"type":40}," Expired tickets can no longer be redeemed.",{"type":705},{"text":1040,"type":40},"Unlike many other leisure facilities, we offer the flexible option of using online tickets on any day within the respective season. The expiration date is clearly indicated before, during, and after purchase. 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Hotel guests are permitted to keep their dogs on a leash in the Tipi Hotel area.",{"type":34,"attrs":1111,"content":1112},{"textAlign":36},[1113,1115],{"text":1114,"type":40},"Here is the information folder regarding dogs: ",{"text":1116,"type":40,"marks":1117},"Dogs-in-the-hotel",[1118],{"type":59,"attrs":1119},{"href":1120,"uuid":36,"anchor":36,"target":96,"linktype":18},"https:\u002F\u002Fa.storyblok.com\u002Ff\u002F285329655305116\u002Fx\u002F37d66cccda\u002Fhunde-im-hotel-2025.pdf","Are dogs allowed?",{"_uid":1123,"answer":1124,"question":1142,"component":1004},"79c8d334-101b-4c82-b522-12618a19186b",{"type":31,"content":1125},[1126,1137],{"type":34,"attrs":1127,"content":1128},{"textAlign":36},[1129,1131],{"text":1130,"type":40},"You can find the latest weather information for Natternbach (4723) on the official Bergfex weather page: ",{"text":1132,"type":40,"marks":1133},"Weather Natternbach – Bergfex",[1134],{"type":59,"attrs":1135},{"href":1136,"uuid":36,"anchor":36,"target":63,"linktype":85},"https:\u002F\u002Fwww.bergfex.at\u002Fsommer\u002Fnatternbach\u002Fwetter\u002F",{"type":34,"attrs":1138,"content":1139},{"textAlign":36},[1140],{"text":1141,"type":40},"There you’ll get a detailed weather forecast for the coming days, including temperature, chance of precipitation, and wind speed — perfect for planning your outdoor activities!","What is the weather like in Natternbach?",{"_uid":1144,"label":177,"component":989,"faq_items":1145},"9b6dad0e-0e91-4735-89b8-3ee628ed6cc8",[1146,1184,1209],{"_uid":1147,"answer":1148,"question":1183,"component":1004},"1e75eb86-a193-4fb0-a040-c2105f670b92",{"type":31,"content":1149},[1150,1178],{"type":34,"attrs":1151,"content":1152},{"textAlign":36},[1153,1155,1159,1161,1165,1167,1171,1173,1177],{"text":1154,"type":40},"Yes, tickets can be purchased ",{"text":1156,"type":40,"marks":1157},"online",[1158],{"type":933},{"text":1160,"type":40}," or ",{"text":1162,"type":40,"marks":1163},"directly on-site",[1164],{"type":933},{"text":1166,"type":40}," at the ",{"text":1168,"type":40,"marks":1169},"self-service machine",[1170],{"type":933},{"text":1172,"type":40}," or",{"text":1174,"type":40,"marks":1175}," ticket office at the park entrance",[1176],{"type":933},{"text":943,"type":40},{"type":34,"attrs":1179,"content":1180},{"textAlign":36},[1181],{"text":1182,"type":40},"We recommend purchasing online – this way, you can conveniently plan your visit in advance and enter the park directly through the turnstile. Admission is automated and without waiting time.","Can you buy tickets for admission online?",{"_uid":1185,"answer":1186,"question":1208,"component":1004},"0b881761-8040-408a-bc1c-779a7a6c83a8",{"type":31,"content":1187},[1188],{"type":34,"attrs":1189,"content":1190},{"textAlign":36},[1191,1193,1197,1199,1200,1202,1206],{"text":1192,"type":40},"No, that’s not necessary. You can bring your ticket either ",{"text":1194,"type":40,"marks":1195},"printed or digital",[1196],{"type":933},{"text":1198,"type":40}," (e.g., on your smartphone) — whichever you prefer.",{"type":705},{"text":1201,"type":40},"The only important thing is that the",{"text":1203,"type":40,"marks":1204}," barcode is clearly legible",[1205],{"type":933},{"text":1207,"type":40}," so that entry through the turnstile works smoothly.","Do I need to print out my online tickets?",{"_uid":1210,"answer":1211,"question":1245,"component":1004},"b51daa86-157b-4dd9-818f-329914e7bf19",{"type":31,"content":1212},[1213,1224],{"type":34,"attrs":1214,"content":1215},{"textAlign":36},[1216,1218,1222],{"text":1217,"type":40},"No, with an online ticket you can enter the park directly through the ",{"text":1219,"type":40,"marks":1220},"turnstile ",[1221],{"type":933},{"text":1223,"type":40},"— no need to queue at the ticket office.",{"type":34,"attrs":1225,"content":1226},{"textAlign":36},[1227,1231,1233,1237,1239,1243],{"text":1228,"type":40,"marks":1229},"Tip: ",[1230],{"type":933},{"text":1232,"type":40},"For even more convenience, we recommend the ",{"text":1234,"type":40,"marks":1235},"premium parking area",[1236],{"type":933},{"text":1238,"type":40}," located right ",{"text":1240,"type":40,"marks":1241},"next to Entrance 2",[1242],{"type":933},{"text":1244,"type":40},"!","Do I need to queue at the ticket counter with online tickets?",{"_uid":1247,"label":1248,"component":989,"faq_items":1249},"ee0ce65b-1e7f-4820-b4b6-040aae32b6ff","Nature adventure park",[1250,1270,1280],{"_uid":1251,"answer":1252,"question":1269,"component":1004},"1fbf72fb-7c2b-4f49-a14e-98e1475fdfca",{"type":31,"content":1253},[1254,1262],{"type":34,"attrs":1255,"content":1256},{"textAlign":36},[1257,1259,1260],{"text":1258,"type":40},"Our Nature Adventure Park is open daily from 9:00 a.m. to 6:00 p.m. (also in bad weather).",{"type":705},{"text":1261,"type":40},"Exceptions are always communicated via social media (website, Instagram, Facebook).",{"type":34,"attrs":1263,"content":1264},{"textAlign":36},[1265],{"text":1266,"type":40,"marks":1267},"IKUNA Summer Season: March 22, 2025 – November 2, 2025",[1268],{"type":933},"When is the outdoor park open?",{"_uid":1271,"answer":1272,"question":1279,"component":1004},"70198d93-bb96-487f-b8a0-5d83b090a744",{"type":31,"content":1273},[1274],{"type":34,"attrs":1275,"content":1276},{"textAlign":36},[1277],{"text":1278,"type":40},"Food and drinks are available in our bistro. We offer tasty small snacks, beverages, coffee, and ice cream. Additionally, our self-service vending machines with drinks and snacks are available at various locations throughout the park.","Can I eat something at IKUNA Nature Adventure Park?",{"_uid":1281,"answer":1282,"question":1292,"component":1004},"58d75888-3af9-40e5-98d0-cc98aefddbbd",{"type":31,"content":1283},[1284],{"type":34,"attrs":1285,"content":1286},{"textAlign":36},[1287,1289,1290],{"text":1288,"type":40},"Yes, the IKUNA Nature Adventure Park is also open in bad weather.",{"type":705},{"text":1291,"type":40},"However, please note that not all play stations may be open (e.g., Triple Tubing Track, Family Wave Slide).","Is the park open even in bad weather?",{"_uid":1294,"label":1295,"component":989,"faq_items":1296},"8f8d050d-3adc-4310-b4c1-087ba86eaddf","Indoor Park",[1297,1313,1345],{"_uid":1298,"answer":1299,"question":1312,"component":1004},"27c54f84-6e81-428d-955c-6012dd972e83",{"type":31,"content":1300},[1301],{"type":34,"attrs":1302,"content":1303},{"textAlign":36},[1304,1306,1307,1309,1310],{"text":1305,"type":40},"Our indoor park is open during the school term from Monday to Friday from 11:30 a.m. to 9:00 p.m., and on Saturdays and Sundays from 10:00 a.m. to 9:00 p.m.",{"type":705},{"text":1308,"type":40},"During school holidays, it is open daily from Monday to Sunday from 10:00 a.m. to 9:00 p.m.",{"type":705},{"text":1311,"type":40},"Deviations may occur.","What are the opening hours of the indoor park?",{"_uid":1314,"answer":1315,"question":1344,"component":1004},"0691ba8f-8b05-4ebd-b51a-c840f0f98074",{"type":31,"content":1316},[1317,1333],{"type":34,"attrs":1318,"content":1319},{"textAlign":36},[1320,1322,1326,1328,1331],{"text":1321,"type":40},"It is not possible to make a reservation for the indoor park. Purchasing tickets in the morning does ",{"text":1323,"type":40,"marks":1324},"NOT ",[1325],{"type":933},{"text":1327,"type":40},"guarantee entry to the indoor park in the afternoon. Tickets may ",{"text":1323,"type":40,"marks":1329},[1330],{"type":933},{"text":1332,"type":40},"be transferred or passed on.",{"type":34,"attrs":1334,"content":1335},{"textAlign":36},[1336,1338,1342],{"text":1337,"type":40},"Admission and ticket sales depend on the ",{"text":1339,"type":40,"marks":1340},"current capacity limit of a maximum of 350 people",[1341],{"type":933},{"text":1343,"type":40},", not on the number of tickets sold.","Do you have to make a reservation for the indoor park, or can you just drop by spontaneously?",{"_uid":1346,"answer":1347,"question":1354,"component":1004},"3277f956-939f-406e-83f8-40613b9d8e60",{"type":31,"content":1348},[1349],{"type":34,"attrs":1350,"content":1351},{"textAlign":36},[1352],{"text":1353,"type":40},"Due to the limited number of visitors, there is currently no season pass available for the indoor park. The currently available season pass is valid only for the Nature Adventure Park. Tickets may NOT be transferred or passed on.","Is the indoor park included in the nature adventure park season ticket?",{"_uid":1356,"label":1357,"component":989,"faq_items":1358},"1011d4b5-8fa9-41e2-b575-71e0e9e321da","Season tickets",[1359,1369,1379,1395],{"_uid":1360,"answer":1361,"question":1368,"component":1004},"3db28ffc-0c41-4aa6-a651-da7e5dec733a",{"type":31,"content":1362},[1363],{"type":34,"attrs":1364,"content":1365},{"textAlign":36},[1366],{"text":1367,"type":40},"No, transferring season passes is not permitted. Season passes are personal and may only be used by the individual whose name appears on the card. Use by third parties is not allowed.","Can season passes be transferred to other people?",{"_uid":1370,"answer":1371,"question":1378,"component":1004},"d8dbfa45-7a74-4245-89aa-42f662dd9054",{"type":31,"content":1372},[1373],{"type":34,"attrs":1374,"content":1375},{"textAlign":36},[1376],{"text":1377,"type":40},"The season pass is valid exclusively for the Nature Adventure Park and not for the indoor park or the high ropes course.","Is the indoor park as well as the high ropes course included in the Nature Adventure Park season pass?",{"_uid":1380,"answer":1381,"question":1394,"component":1004},"a286206d-1985-4d35-9fdf-ba95f8d686ce",{"type":31,"content":1382},[1383],{"type":34,"attrs":1384,"content":1385},{"textAlign":36},[1386,1388,1393],{"text":1387,"type":40},"If you do not receive your season pass within the expected timeframe, please contact our reception team by email at ",{"text":830,"type":40,"marks":1389},[1390,1392],{"type":59,"attrs":1391},{"href":830,"uuid":36,"anchor":36,"target":63,"linktype":941},{"type":933},{"text":943,"type":40},"What should I do if I haven’t received my season pass by mail\u002Fpost?",{"_uid":1396,"answer":1397,"question":1404,"component":1004},"7f3fbbf9-ddb1-421a-8a5f-e192b1474d39",{"type":31,"content":1398},[1399],{"type":34,"attrs":1400,"content":1401},{"textAlign":36},[1402],{"text":1403,"type":40},"No, the season pass is valid exclusively for admission to the Adventure Park. It does not include discounts on hotel or campsite stays.","Do I get a discount on hotel or campsite accommodation with a season ticket?",{"_uid":1406,"label":1407,"component":989,"faq_items":1408},"0610f09e-7cd0-4b22-9c46-a285bee28b6b","Group Excursion",[1409,1419,1435,1451],{"_uid":1410,"answer":1411,"question":1418,"component":1004},"05f2257c-c715-4380-904e-0e5e2f3b5280",{"type":31,"content":1412},[1413],{"type":34,"attrs":1414,"content":1415},{"textAlign":36},[1416],{"text":1417,"type":40},"Yes, we offer group rates for the Nature Adventure Park, the High Ropes Course, and the Indoor Park.","Is there a group rate?",{"_uid":1420,"answer":1421,"question":1434,"component":1004},"08bc73f3-a2a6-42b2-ac97-e131202d8000",{"type":31,"content":1422},[1423],{"type":34,"attrs":1424,"content":1425},{"textAlign":36},[1426,1428],{"text":1427,"type":40},"You can book a group trip by bus here: ",{"text":1429,"type":40,"marks":1430},"www.busfinder.com",[1431],{"type":59,"attrs":1432},{"href":1433,"uuid":36,"anchor":36,"target":63,"linktype":85},"https:\u002F\u002Fwww.busfinder.com","How can I organize a group trip by bus?",{"_uid":1436,"answer":1437,"question":1450,"component":1004},"12006de7-b16c-47b1-9136-941a1eb28381",{"type":31,"content":1438},[1439],{"type":34,"attrs":1440,"content":1441},{"textAlign":36},[1442,1444,1448],{"text":1443,"type":40},"Feel free to contact us at ",{"text":830,"type":40,"marks":1445},[1446],{"type":59,"attrs":1447},{"href":830,"uuid":36,"anchor":36,"target":63,"linktype":941},{"text":1449,"type":40}," to register groups.","Where can I register a group?",{"_uid":1452,"answer":1453,"question":1463,"component":1004},"7f7b107f-fee8-4e21-b450-e278cf3b3e9b",{"type":31,"content":1454},[1455],{"type":34,"attrs":1456,"content":1457},{"textAlign":36},[1458,1460,1461],{"text":1459,"type":40},"Our park, with its 90 play stations, offers numerous opportunities for independent exploration. Therefore, we especially recommend visits without guided tours for children and school groups.",{"type":705},{"text":1462,"type":40},"However, for adult and\u002For senior groups, we are happy to offer guided tours upon request.","Are there guided tours of the park for children, schools, and adults?",{"_uid":1465,"label":149,"component":989,"faq_items":1466},"5e6fa215-a1b9-4e42-b429-bada212f115e",[1467,1477,1487],{"_uid":1468,"answer":1469,"question":1476,"component":1004},"d479c470-6086-405b-b87a-73c7dbaf19fb",{"type":31,"content":1470},[1471],{"type":34,"attrs":1472,"content":1473},{"textAlign":36},[1474],{"text":1475,"type":40},"Tickets are available in the online ticket shop as well as at Entrance 2.","Where can I purchase the tickets?",{"_uid":1478,"answer":1479,"question":1486,"component":1004},"58d4ac8d-52aa-45d2-869a-56d5c4fe146c",{"type":31,"content":1480},[1481],{"type":34,"attrs":1482,"content":1483},{"textAlign":36},[1484],{"text":1485,"type":40},"The entrance is located between the Miraculix Restaurant and Entrance 2. It consists of the iron stairs that lead directly to the entrance.","Where is the entrance to the high ropes course located?",{"_uid":1488,"answer":1489,"question":1561,"component":1004},"709ba59f-b763-40f5-a4a4-bcb819fe7bb5",{"type":31,"content":1490},[1491,1496,1528,1533,1538,1546,1556],{"type":34,"attrs":1492,"content":1493},{"textAlign":36},[1494],{"text":1495,"type":40},"Children’s Course – General Information:",{"type":1497,"content":1498},"bullet_list",[1499,1507,1514,1521],{"type":1500,"content":1501},"list_item",[1502],{"type":34,"attrs":1503,"content":1504},{"textAlign":36},[1505],{"text":1506,"type":40},"Minimum age: 3 years",{"type":1500,"content":1508},[1509],{"type":34,"attrs":1510,"content":1511},{"textAlign":36},[1512],{"text":1513,"type":40},"Minimum height: 1.00 m",{"type":1500,"content":1515},[1516],{"type":34,"attrs":1517,"content":1518},{"textAlign":36},[1519],{"text":1520,"type":40},"Maximum age: up to 8 years",{"type":1500,"content":1522},[1523],{"type":34,"attrs":1524,"content":1525},{"textAlign":36},[1526],{"text":1527,"type":40},"Maximum height: 1.40 m",{"type":34,"attrs":1529,"content":1530},{"textAlign":36},[1531],{"text":1532,"type":40},"Visitors must not be pregnant or under the influence of drugs or alcohol.",{"type":34,"attrs":1534,"content":1535},{"textAlign":36},[1536],{"text":1537,"type":40},"Maximum weight: 120 kg, and participants must be in good physical and mental health.",{"type":34,"attrs":1539,"content":1540},{"textAlign":36},[1541,1543,1544],{"text":1542,"type":40},"Use is at your own risk and only permitted under the supervision of an instructor.",{"type":705},{"text":1545,"type":40},"Using the course without an instructor present is life-threatening, strictly prohibited, and will be reported.",{"type":34,"attrs":1547,"content":1548},{"textAlign":36},[1549,1553,1554],{"text":1550,"type":40,"marks":1551},"Children’s Course – Accompanying Person:",[1552],{"type":933},{"type":705},{"text":1555,"type":40},"Each child must be accompanied by an adult who provides assistance and supervision.",{"type":34,"attrs":1557,"content":1558},{"textAlign":36},[1559],{"text":1560,"type":40},"This accompanying person must purchase a separate ticket.","What are the exclusion criteria\u002Frequirements? From what age is it suitable?",{"_uid":1563,"label":1564,"component":989,"faq_items":1565},"60ca8260-9a8c-46fa-9f10-4e0dd6c0c04e","Hotel",[1566,1576,1586,1596,1606],{"_uid":1567,"answer":1568,"question":1575,"component":1004},"c46ea052-5a39-47f3-86e4-b03816aff064",{"type":31,"content":1569},[1570],{"type":34,"attrs":1571,"content":1572},{"textAlign":36},[1573],{"text":1574,"type":40},"The Kids World is included for one day per stay.","Is the Kids World included for overnight guests?",{"_uid":1577,"answer":1578,"question":1585,"component":1004},"bc8cd21c-b755-4b24-8d8a-e2ad8697400b",{"type":31,"content":1579},[1580],{"type":34,"attrs":1581,"content":1582},{"textAlign":36},[1583],{"text":1584,"type":40},"The IKUNA Nature Resort provides 12 charging stations for guests, available for a fee.","Does IKUNA offer an electric charging station?",{"_uid":1587,"type":16,"answer":1588,"question":1595,"component":1004},"3dacea4b-d31b-4ca2-8ed7-6a940f0abadb",{"type":31,"content":1589},[1590],{"type":34,"attrs":1591,"content":1592},{"textAlign":36},[1593],{"text":1594,"type":40},"Your room will be available from 3:00 p.m. We are happy to offer you the option to use the park before 3:00 p.m. for an additional fee of €42 per room.","When can I check into my room? Is early arrival possible?",{"_uid":1597,"type":16,"answer":1598,"question":1605,"component":1004},"6b6ddc88-f99b-4d5c-9fbb-3341071c3616",{"type":31,"content":1599},[1600],{"type":34,"attrs":1601,"content":1602},{"textAlign":36},[1603],{"text":1604,"type":40},"Your room is available until 10:00 a.m. on the day of departure. For an additional fee of €42 per room, you can continue to use the park afterward.","Until what time can I use my room on the day of departure?",{"_uid":1607,"type":16,"answer":1608,"question":1650,"component":1004},"5f9f63e8-5227-4ff2-bc27-8d252e3c00dc",{"type":31,"content":1609},[1610,1615,1645],{"type":34,"attrs":1611,"content":1612},{"textAlign":36},[1613],{"text":1614,"type":40},"The cancellation fees are calculated as follows:",{"type":1497,"content":1616},[1617,1624,1631,1638],{"type":1500,"content":1618},[1619],{"type":34,"attrs":1620,"content":1621},{"textAlign":36},[1622],{"text":1623,"type":40},"From 3 months to 1 month before the arrival date: 40% of the total package price",{"type":1500,"content":1625},[1626],{"type":34,"attrs":1627,"content":1628},{"textAlign":36},[1629],{"text":1630,"type":40},"Up to 1 week before the arrival date: 70%",{"type":1500,"content":1632},[1633],{"type":34,"attrs":1634,"content":1635},{"textAlign":36},[1636],{"text":1637,"type":40},"Within the last week before arrival: 90%",{"type":1500,"content":1639},[1640],{"type":34,"attrs":1641,"content":1642},{"textAlign":36},[1643],{"text":1644,"type":40},"No-show: 100%",{"type":34,"attrs":1646,"content":1647},{"textAlign":36},[1648],{"text":1649,"type":40},"We reserve the right to charge additional fees depending on the effort and scope involved.","Until when is it possible to cancel my room reservation?",{"_uid":1652,"label":253,"component":989,"faq_items":1653},"623e9030-e69e-4c63-9570-8d7cd23e6b40",[1654,1672,1682,1695],{"_uid":1655,"answer":1656,"question":1671,"component":1004},"438d506b-100e-448f-8611-a8a4bf2dcbee",{"type":31,"content":1657},[1658],{"type":34,"attrs":1659,"content":1660},{"textAlign":36},[1661,1663,1669],{"text":1662,"type":40},"At our ",{"text":1664,"type":40,"marks":1665},"Restaurant Miraculix",[1666],{"type":59,"attrs":1667},{"href":273,"uuid":272,"anchor":36,"target":63,"linktype":64,"story":1668},{"name":274,"id":589,"uuid":272,"slug":590,"url":591,"full_slug":592,"_stopResolving":65},{"text":1670,"type":40},", you can indulge in regional delicacies and enjoy a cozy tavern atmosphere.","Where is the nearest restaurant?",{"_uid":1673,"answer":1674,"question":1681,"component":1004},"1829bff8-74ea-4782-95b4-7ce5ffc7420e",{"type":31,"content":1675},[1676],{"type":34,"attrs":1677,"content":1678},{"textAlign":36},[1679],{"text":1680,"type":40},"The use of the sanitary facilities at the campsite is included in the price.","Is there an extra charge for the sanitary facilities?",{"_uid":1683,"answer":1684,"question":1694,"component":1004},"61622957-8635-49c4-8298-a09afd8e6c1d",{"type":31,"content":1685},[1686],{"type":34,"attrs":1687,"content":1688},{"textAlign":36},[1689,1691,1692],{"text":1690,"type":40},"It is, of course, possible and permitted; however, we would like to point out that you should expect hard or gravel ground.",{"type":705},{"text":1693,"type":40},"We do, however, also offer tent pitches.","Can I also stay overnight in a tent at the campsite?",{"_uid":1696,"answer":1697,"question":1747,"component":1004},"116297ad-caaa-4912-b2a1-27b04b0dc6d1",{"type":31,"content":1698},[1699,1709,1739],{"type":34,"attrs":1700,"content":1701},{"textAlign":36},[1702],{"text":1703,"type":40,"marks":1704},"Die Stornogebühren berechnen sich wie folgt:",[1705],{"type":1706,"attrs":1707},"textStyle",{"color":1708},"black",{"type":1497,"content":1710},[1711,1718,1725,1732],{"type":1500,"content":1712},[1713],{"type":34,"attrs":1714,"content":1715},{"textAlign":36},[1716],{"text":1717,"type":40},"3 Monate bis 1 Monat vor dem Ankunftstag: 40% des gesamten Arrangementpreises",{"type":1500,"content":1719},[1720],{"type":34,"attrs":1721,"content":1722},{"textAlign":36},[1723],{"text":1724,"type":40},"bis 1 Woche vor dem Ankunftstag: 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